AGENDA TEST PAGE

Tuesday, March 6, 2018
9:00 am - 4:00 pmRegistration and Product Sales
12:00 - 3:00 pmExhibitor Set-up
 Payments Now Track
Future of Payments Track
10:00 - 11:30 am
Workshop I
Intro to Payments: Talking the Talk & Walking the Walk
Wanda Downs, ePayResources; Kevin Olsen, ePayResources;
Grab Your Board & Build a Faster Payments Strategy
Nanci McKenzie, ePayAdvisors;
11:45 am - 12:30 pmLunch
12:40 - 2:10 pm
Workshop II
Don't Bail Out On Compliance: Handling Reg E Disputes
Michael Jeffcoat, ePayResources;
Learning to Ride the Wave of Real-Time Payments
Timothy Mills, AAP, The Clearing House;
2:10 - 2:25 pmRefreshment Break
2:30 - 4:00 pm
Workshop III
The Hall of Payments Justice
Debbie Arai, ePayAdvisors; Aisha Hall, ePayAdvisors; Kevin Olsen, ePayResources; David Payne, ePayAdvisors;
4:15 - 5:00 pm
Complimentary Conference Orientation
Orientation Workshop
Stephanie Tisch, AAP, Director, Event Management & Marketing, ePayResources;
Wednesday, March 7, 2018
7:00 am - 5:00 pmRegistration and Product Sales
7:00 - 8:00 amContinental Breakfast in Exhibit Hall
8:00 - 8:30 amWelcoming Remarks: Conference Opening
Laura Steele, President & CEO, ePayResources;
8:30 - 9:45 am
Opening General Session
Getting to 2020: The State of Faster Payments
Moderator: TBD, Aite Group; Panelists: Steve Ledford, The Clearing House; TBD, Visa; TBD, NACHA; TBD, Federal Reserve Bank; TBD, Early Warning Services;
9:45 - 10:15 amRefreshment Break
10:15 - 11:30 am
General Session
DUDE! What's Up with the New Administration: An Economic Update
Fred Eisel, Chief Investment Officer, Vizo Financial Corporate Credit Union;
  Operations Track
Risk and Compliance Track
Treasury Track
Innovation & Technology Track
11:40 am - 12:40 pm
Concurrent Session
Get Stoked to Grow Your Business with Same Day ACH!
Moderator: Tracy Marshall, ePayResources; Panelists: EdaBeth Brown, AT&T; Tim Thorson, Regions Bank;
Payments Audits & Risk Assessments: Reality, Requirements, and Simplification
Brad Johnson, Centrix, a Q2 Company; David Payne, ePayAdvisors;
Riding the Perfect Wave: Streamlining Originator Management
Nanci McKenzie, ePayAdvisors; Myriam Towsley, Fairwinds Credit Union;
Leveraging APIs to Drive Innovation
Mihail Duta, Finastra;
12:40 - 1:25 pmLunch
1:25 - 2:25 pm
General Session
Perpetual Motion: Adapting to the Changing Face of Fraud
2:30 - 3:00 pmRefreshment Break in Exhibit Hall
3:00 - 3:45 pm
Product Showcase
Showcase I: Affirmative Technologies
Showcase II: G2 Web Services
Showcase III: (Pending Sponsor)
Showcase IV: ACH Alert
Showcase V: (Available)
3:50 - 4:50 pm
Concurrent Session
Aloha is Just the Beginning: Implementing What You've Learned
Fred Gibbons, Broadway Bank; Tracy Marshall, ePayResources;
Third-Party Issues: What's Popping Up?
Debbie Arai, ePayAdvisors; Jane Hennessy, G2 Web Services;
Payments 2.0: Future-Proofing Your Payments Strategy
Keith Riddle, Corporate One Federal Credit Union;
Surviving the FinTech Shark Attack
5:30 - 7:30 pmMain Networking Reception:   Main Networking Reception with Live Music and Fun! – Ride the Wave of Real-Time Payments!
Thursday, March 8, 2018
7:00 am - 3:00 pmRegistration and Product Sales
7:00 - 7:45 amNetworking Breakfast
7:45 - 8:30 amBreakfast Roundtables in General Session Room
8:30 - 8:45 amThe Morning Surf
Tim Quisenberry, ePayResources;
8:45 - 10:00 am
General Session
Ride the Rail to the Future: Payments 2020 and Beyond
Peter Davey, The Clearing House;
10:00 - 10:30 amRefreshment Break in Exhibit Hall
  Operations Track
Risk and Compliance Track
Treasury Track
Innovation & Technology Track
10:30 - 11:30 am
Concurrent Sessions
Don't Wipe Out on Payments Risk
Moderator: Tracy Marshall, ePayResources; Panelists: Tracy L. Merritt, Generations Federal Credit Union; Tim Quisenberry, ePayResources;
The Sharks are Circling: Preventing Fraud & Other Risk Management Best Practices
Kevin Sasser, Argos Risk;
Creating Radical Products with Real-Time Payments
Beyond Mobile: A Deep Dive into the Technologial Evolution of Payments
Kevin Moland, Profit Stars;
11:35 am - 12:35 pm
Concurrent Session
Cowabunga! Be Ready to Go Live in a Real-Time Environment
Unclaimed Property Compliance
Mike Ryan, Georgeson; Pam Wentz, Georgeson;
What's in the Pipeline: Faster Payments Data Map
TBD, McKinsey;
The Big Kahuna of Blockchain
Jorge Jimenez, eZforex.com;
12:35 - 1:30 pmLunch — Presentation of the Richard R. Oliver Leadership in Payments Award
1:30 - 2:30 pm
General Session
Entertaining and Motivational Closing Keynote
TBD
2:30 - 3:00 pm
Closing General Session
Conference Wrap-up/Prizes Awarded

*Agenda is subject to change.

Aloha is Just the Beginning: Implementing What You've Learned
Fred Gibbons, Broadway Bank; Tracy Marshall, ePayResources;

How do you implement what you learned when you get back to the office? How do you build processes and procedures around the changes in the industry? Attend this session to get some real-world insight into putting your expertise to work for your institution!

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Beyond Mobile: A Deep Dive into the Technologial Evolution of Payments
Kevin Moland, Profit Stars;

Banking’s “line of service,” the imaginary boundary where financial services and consumers meet, has been pushing deeper into customers’ lives for at least fifty years. In their turn, ATMs, telephone banking, PCs, and the Internet each brought users into closer proximity with financial services. Now the mobile device has brought yet another sweeping revolution, and new technologies are emerging at an increasingly rapid pace. In the midst of this ongoing technological evolution, there are two important questions your financial institution should be asking: What’s next? And what do we need to do to be prepared for it?

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Cowabunga! Be Ready to Go Live in a Real-Time Environment
TBD

Real-time payments are here, and it is your mission to make sure your institution rides that wave all the way in, instead of wiping out on it! In this session an early adopter of real-time payments will give you a high-level look at this new payment rail and how your institution can take advantage of what this advancement brings to your payments pipeline!

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Creating Radical Products with Real-Time Payments
TBD

Zelle, Visa, Mastercard, Same Day ACH, TCH’s RTP – there are multiple apps, platforms, and networks operating in the real-time payments space. This session looks at the why and how of offering products that leverage all the new options in the marketplace.

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Don't Bail Out On Compliance: Handling Reg E Disputes
Michael Jeffcoat, ePayResources;

Are Reg E disputes putting you in choppy waters? Dive into the world of Reg E disputes with our Big Kahuna to get an understanding of how to prevent your FI from wiping out when it comes to handling Reg E disputes! Attendees gain an understanding of transaction types governed by Reg E, methods to reduce compliance risk, as well as an understanding of the response times required by both Reg E and the NACHA Operating Rules.

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Don't Wipe Out on Payments Risk
Moderator: Tracy Marshall, ePayResources; Panelists: Tracy L. Merritt, Generations Federal Credit Union; Tim Quisenberry, ePayResources;

The changes we are experiencing in the payments industry are exciting and bring great benefits to all the players, but let’s be real: with new technology, products, and services come new risk pain points. In this session, you will get practical solutions for mitigating risk from a payments practitioner.

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DUDE! What's Up with the New Administration: An Economic Update
Fred Eisel, Chief Investment Officer, Vizo Financial Corporate Credit Union;

There is a tidal wave of change coming out of Washington... don’t miss this report on the latest regulatory and legislative impacts on the financial services industry.

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Entertaining and Motivational Closing Keynote
TBD

Where do you go from here? Our entertaining and motivational closing keynote speaker will energize and inspire you to approach your return to the “real world” as an effective agent of change.

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Get Stoked to Grow Your Business with Same Day ACH!
Moderator: Tracy Marshall, ePayResources; Panelists: EdaBeth Brown, AT&T; Tim Thorson, Regions Bank;

Same Day ACH debits are here and are enabling a variety of growth opportunities for your payments business, including urgent bill payment, faster payments for Internet and point-of-sale purchases, and invoice payments. With debits accounting for almost 60% of overall ACH volume, the use of Same Day ACH debits will grow to benefit all users of the ACH Network, including financial institutions, businesses of all sizes, governments, and consumers. Don’t let your institution be left out!

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Getting to 2020: The State of Faster Payments
Moderator: TBD, Aite Group; Panelists: Steve Ledford, The Clearing House; TBD, Visa; TBD, NACHA; TBD, Federal Reserve Bank; TBD, Early Warning Services;

Is your institution taking advantage of faster payment opportunities – or planning to? Do you know how faster payments innovations will differentiate the players, and how your customers will be impacted? Our panelists will bring their individual perspectives on the role of faster payments in shaping customer experiences, and the data and trends supporting the need for faster payments.

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Grab Your Board & Build a Faster Payments Strategy
Nanci McKenzie, ePayAdvisors;

“If you don’t know where you are going, any road will get you there.” This might be true, but financial institutions cannot afford such a laid-back attitude with their payments strategy. With the changing payments landscape and complex regulatory requirements, financial institutions have begun to recognize the value of having a formal corporate strategy for payments. This workshop helps participants learn more about the specifics of a payment strategy and guide them through the key aspects of developing a payments strategy, including organizational aspects, products and lines of business, competitive pressures, and technology investments.

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Intro to Payments: Talking the Talk & Walking the Walk
Wanda Downs, ePayResources; Kevin Olsen, ePayResources;

OMG, my FI had a POA for a PPD sent as CCD to a GL, returned R10 with no WSUD and now the FFIEC is talking to the FDIC about my RTP Policy! If you’re a payments newbie, this session is for you! It’s easy to get lost in the sea of acronyms in the financial industry. This session will prepare you for the high-level topics you will be exposed to during this conference by demystifying the lingo of the payments space.

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Learning to Ride the Wave of Real-Time Payments
Timothy Mills, AAP, The Clearing House;

Cowabunga dude! Catch the wave of the first new payment channel in the United States in more than 40 years. The Clearing House (TCH) launched RTP®, its real-time payments system, and it’s going to be epic! Join us for this informative session where you will learn the key attributes of this new payment rail, how it fits into the broader payment ecosystem, innovations that can be enabled, and what you need to know to ride the wave of RTP!

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Leveraging APIs to Drive Innovation
Mihail Duta, Finastra;

Many payments providers and other participants in the financial services industry have been using APIs (application programming interfaces) to broaden and enhance services in an environment where speed, automation, security, and reach are key drivers for business decisions. This session will look at the basics of APIs and their impact on innovation, including open vs. private APIs; monetization; standardization; security methods; and practical risk mitigation strategies.

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Orientation Workshop
Stephanie Tisch, AAP, Director, Event Management & Marketing, ePayResources;

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Payments 2.0: Future-Proofing Your Payments Strategy
Keith Riddle, Corporate One Federal Credit Union;

The payment ecosystem continues to evolve and the pace of change steadily increases. Today, control and flexibility are top of mind for consumers. To remain relevant and profitable, it should be top of minds for businesses. Learn ways financial institutions are engaging in and thinking about their payments services and strategies. With the many changes taking place in the market, smaller institutions are subject to the same challenges as their larger counterparts, but have fewer resources to leverage opportunity. Nonetheless, payments are important to these institutions and with changes come opportunities, even for the smaller financial institutions.

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Payments Audits & Risk Assessments: Reality, Requirements, and Simplification
Brad Johnson, Centrix, a Q2 Company; David Payne, ePayAdvisors;

In this dynamic session, an auditor and a solution provider team up to give you a broad overview of the ACH reporting landscape, including available tools and services that can automate and simplify operations. You’ll also learn best practices (and requirements) for effective ACH operations, and hear real-world examples of how an FI has successfully implemented ACH processes and procedures, including the ROI on their experience.

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Perpetual Motion: Adapting to the Changing Face of Fraud
Moderator: David Payne, ePayAdvisors; Panelists: Katherine McClure, UL; TBD, Q2; TBD, FBI; TBD, Early Warning Services;

As payments and fintech advance, fraudsters are doing too good a job of keeping up. As we prepare to ride the wave of real-time payments, we must consider all the potential risks and their consequences, and embrace the opportunities for better fraud management.

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Ride the Rail to the Future: Payments 2020 and Beyond
Peter Davey, The Clearing House;

This session picks up where Getting to 2020 leaves off. This session will focus on what’s beyond, predictions and what payments will look like after the “faster payments initiatives” are completed/adopted by the industry.

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Riding the Perfect Wave: Streamlining Originator Management
Nanci McKenzie, ePayAdvisors; Myriam Towsley, Fairwinds Credit Union;

ACH Origination offered to non-consumer members or customers takes a great deal of organization, communication, and innovation to make sure that all the necessary processes run like a well-oiled machine. In this session, you will hear firsthand from an industry practitioner who has streamlined the entire origination process, including monitoring for originated unauthorized debit returns, over limit exception approval, monitoring limits overs multiple settlement dates, annual review, education requirements, and more. Don’t miss the secrets of how the presenter manages over 100 originators herself!

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Surviving the FinTech Shark Attack
TBD

Financial services are rapidly changing. FinTech is hot. Silicon Valley has become synonymous with innovation and disruption. Venture Capital and Private Equity firms have funded a record $20B of FinTech investments in the past 2 years alone. Where is the money going and why? Which companies are poised for success? What kinds of companies are running out of money and at risk of going under? How are financial institutions evaluating new ideas and investments? Will banks and non-banks get in on the action together? What does all this mean for Treasury professionals and their companies?

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The Big Kahuna of Blockchain
Jorge Jimenez, eZforex.com;

Learn how Star One Credit Union managed to implement a new international payments mechanism capitalizing on blockchain technology and Same Day ACH. This case describes the journey of a Credit Union looking to make a difference for its members, and the courageous choices made, in the face of ever increasing compliance in the financial services industry. This is the first ever case of a real-life blockchain cross-border transaction from a credit union, Ripple, and EZFOREX.

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The Hall of Payments Justice
Debbie Arai, ePayAdvisors; Aisha Hall, ePayAdvisors; Kevin Olsen, ePayResources; David Payne, ePayAdvisors;

Have you ever ended up on the wrong end of a dispute? Don’t get mad - take them to the Payments Court! Our own David Payne and Kevin Olsen play the roles as plaintiff and defendant. Presiding is the honorable “Judge” Aisha Hall, Esq. “Court cases” related to ACH and RDC disputes will be submitted, with David and Kevin presenting opposing sides of Payments Rules and Regulations, and YOU, the audience serving as the jury! Don’t miss the dynamic interplay and insights on display as these heavyweights of the payments space slug it out - figuratively of course!

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The Sharks are Circling: Preventing Fraud & Other Risk Management Best Practices
Kevin Sasser, Argos Risk;

If your institution is going to participate in real-time payments and Same Day ACH, then your risk management program should be built for the speed of payments. This session will provide best practice approaches for enhancing your ability to identify and defend against new – and faster – fraud threats.

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Third-Party Issues: What's Popping Up?
Debbie Arai, ePayAdvisors; Jane Hennessy, G2 Web Services;

Third-Party Senders and similar entities are likely a part of your institution’s ACH program. This session will provide a valuable overview of the different third party relationships you should be in tune with, and what the latest is on how NACHA and the regulators are approaching third party issues. Come prepared with your questions for our speaker to ensure you know whether you do or don’t have a Third-Party Sender in your program.

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Unclaimed Property Compliance
Mike Ryan, Georgeson; Pam Wentz, Georgeson;

The banking industry has the number one reported unclaimed property asset among various industries, which depletes the assets of your organization. States are increasing their focus on unclaimed property and the rise in related audits, it’s more important than ever to understand what you need to do to stay in compliance - if you don’t understand the laws, you risk losing customers/members and assets, as well as incurring steep fines and penalties. This session will cover:

  • Overview of unclaimed property laws and requirements
  • Common errors and getting into compliance
  • Summary of best practices
  • What your policies and procedures should include?
  • How to prepare for increased audits?
  • A look into the 2018 unclaimed property crystal ball

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What's in the Pipeline: Faster Payments Data Map
TBD, McKinsey;

This presentation will provide an overview of the US Payments Industry and talk about what to expect from the major payments instruments and business lines in the next 5 years as major forces impacting the payments space (economy, regulation, consumer behavior, technology and competitive landscape) continue to evolve.

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